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Orders & Payment

How do I place an order?

Send us an email to catering@lanternsfoodgroup.com.au

 

To assist us with your enquiry, please provide the following details:

  • Name

  • Contact Telephone

  • Event date and time

  • Are you considering picking up from Clyde North or do you require a delivery quote? If so please provide delivery address. 

Is there a minimum order?
Yes, we have a minimum order of $150.


When is payment required?
As a small but mighty team, we kindly ask for payment 48 hours before delivery or pick-up to ensure everything runs smoothly.
 

How far in advance should I place my order?
We recommend placing your order at least 48 hours in advance to ensure availability and smooth preparation.

Do you accept last-minute orders?
We’ll always do our best to accommodate last-minute orders where possible. Please contact us to check availability.

Custom Orders & Menu

Can I customise my catering order?
Absolutely! Our menu is designed to keep all taste buds happy, so feel free to mix and match items to create your perfect spread.


What type of cuisine do you offer?
Our menu features a mix of Vietnamese-inspired dishes and modern catering favourites, designed to suit a variety of tastes and occasions.
 

Do you offer individual catering boxes?
Yes, we offer individual boxes that are perfect for meetings, events, and group catering—making serving easy and convenient.

Delivery & Locations

Do you offer delivery?
Yes, we do! Delivery fees are quoted based on your location - think of it as your food’s travel ticket.


What areas do you deliver to?
We deliver across Melbourne, including Melbourne’s south-east business and commercial hubs, including Dandenong, Moorabbin, Keysborough, Mulgrave, Springvale, Oakleigh, Clayton, Cheltenham and Chadstone.. If you’re unsure whether we service your area, please get in touch and we’ll be happy to confirm.

Events & Catering Types

What types of events do you cater for?
We cater for corporate events, office meetings, birthdays, private gatherings, and special occasions. Our flexible menu options are designed to suit both small and large groups.


Do you offer corporate catering?Yes, we provide corporate catering solutions perfect for office meetings, team lunches, and business events across Melbourne.

Dietary Requirements

Do you cater for dietary requirements?
We always do our best to accommodate dietary needs. Please let us know your requirements when ordering.


Do you offer vegetarian or gluten-free options?
Yes, we offer a range of vegetarian and gluten-friendly options. Custom requests outside of our standard menu may incur a small additional fee.

Portions & Packaging

How are portion sizes determined?
Our portion sizes are carefully designed to suit our packaging while ensuring everything arrives fresh, safe, and just as delicious as when it left our kitchen.


Can I request items not listed on the menu?
We’re happy to explore custom requests where possible. Please note that these may include an additional fee depending on the requirements.

Contact

How do I place an order or ask a question?
You can contact us at catering@lanternsfoodgroup.com.au with any questions or to place your order - we’d love to help!

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